If you have received an email from DigitalOcean stating that they have received a complaint regarding a spam campaign running on your Droplet, it is important to take immediate action to address the issue. Here are some steps you can take to solve this issue:
- Investigate the source of the spam: It is important to determine the source of the spam in order to take appropriate action. You can start by checking the logs of your server and any applications or services running on it, as well as the logs of your email server.
- Take action to stop the spam: Depending on the source of the spam, you may need to take different actions to stop it. For example, if the spam is being sent from a compromised account, you should reset the password for that account and take other measures to secure it. If the spam is being sent from a compromised server, you should take steps to secure the server and prevent further spamming.
- Notify DigitalOcean: Once you have taken steps to stop the spam, you should notify DigitalOcean and provide them with information about the steps you have taken. This will help them determine that the issue has been resolved and prevent any further action from being taken against your account.
- Take preventative measures: To prevent future spamming incidents, it is important to take preventative measures such as keeping your server and applications up to date, using strong passwords, and regularly monitoring your logs and server security.
By following these steps, you should be able to resolve the issue and prevent future spamming incidents.